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Policies & legal

Return and Refund Policy 

Guidance on cancellations, delivery concerns and refund requests for Alphabiz professional services.

01Professional services

The website describes digital and professional services rather than a physical retail catalogue. A physical product return process is therefore not defined here. Questions about digital deliverables should be raised against the agreed project scope and acceptance criteria.

02Cancellation requests

Send cancellation requests to info@alphabizhub.com, including your project or invoice reference. The applicable service agreement determines notice requirements, work already completed and any outstanding commitments. This policy does not introduce a separate cancellation period.

03Refund review

Refund eligibility depends on the agreed terms, the services delivered, the reason for the request and applicable law. Include the amount in question and supporting details. No automatic refund entitlement, blanket non-refundable rule or fixed refund percentage is established by this policy.

04Third-party charges

Charges paid to advertising platforms, hosting providers, domain registrars or other third parties may be governed by those providers' own terms. Any proposed recovery or adjustment of such charges must be assessed separately from Alphabiz service fees.

05Approved refunds

If a refund is approved, its amount, payment method and expected processing time should be confirmed in writing. Processing may also depend on the relevant bank or payment provider. No fixed processing deadline is stated here.

06Delivery issues and statutory rights

Raise missing, inaccessible or disputed deliverables promptly so the concern can be reviewed against the project agreement. Nothing on this page is intended to remove rights that cannot be excluded under applicable law.

Questions about this policy?

info@alphabizhub.com Contact Alphabiz