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Policies & legal

Terms and Conditions 

Terms for using the Alphabiz website and arranging digital marketing, design and development services.

01Website and services

These terms address use of the Alphabiz website. Specific services, including marketing, website development, content creation and analytics, require an agreed proposal or service agreement. Sending an enquiry does not by itself create a service contract.

02Scope and delivery

Deliverables, milestones, revisions, approvals and dependencies should be set out in the accepted proposal. Changes to scope or timelines require agreement between the parties. Clients should provide the access, materials and approvals needed for the agreed work.

03Fees and third-party costs

Fees, payment schedules, taxes and any cancellation terms are those stated in the applicable quotation, invoice or agreement. Advertising spend, hosting, domains, subscriptions and other third-party charges must be identified separately where relevant; no default fee or payment schedule is established by this page.

04Accounts and acceptable use

Use the website lawfully. Do not attempt unauthorised access, interfere with services, distribute malicious material or submit information you are not entitled to share. Team members should protect their sign-in details and report suspected account misuse.

05Content and intellectual property

Website branding, content and third-party materials remain subject to their respective ownership and licences. Rights to client deliverables, source files and licensed assets should be specified in the service agreement. Providing client material does not transfer rights beyond those needed for the agreed work.

06Results and third-party platforms

Marketing results, search rankings, leads and sales depend on factors outside any single provider's control. Website examples and previous outcomes are not guarantees of future performance. External platforms may change their features, policies or availability.

07Cancellation, disputes and legal rights

Cancellation and refund requests are considered under the applicable service agreement and law. Contact Alphabiz first to discuss a concern. These terms do not establish a liability cap, exclusive court jurisdiction or waiver of statutory consumer rights.

Questions about this policy?

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